Product Designer
KiteDesk FLOW Explainer

KiteDesk Flow MVP - Details

mockup, product launch
In-App and Email Messaging

In-App and Email Messaging

We adopted Intercom to assist with user retention and customer satisfaction.  We used Intercom to deliver in-app information before and after the launch.  

Images, videos, content, and links were delivered to users while using KiteDesk.  Intercom allowed us to start a conversation with our users in the application at the time they need it.

This helped to increate visility, ussage, and decrease support requests.